Email support

Set up and manage your iHwy email

Server settings, step-by-step setup for your computer and phone, and tips for managing your mailbox on our SmarterMail platform.

Server settings
Open webmail

Set up your email

Pick the app you use. Each guide has the exact settings and screenshots.

Email Setup Guide

Incoming and outgoing server settings, ports and security, for any app.

Server settings →

Webmail

Read email, manage your account and change your password in a browser.

Webmail guide →

Outlook for Windows

Add your iHwy mailbox to classic or new Outlook on a PC.

Outlook for Windows →

Outlook for Mac

Add your iHwy mailbox to Outlook on a Mac.

Outlook for Mac →

Apple Mail (Mac)

Set up the Mail app that comes with macOS.

Apple Mail →

iPhone and iPad

Set up the built-in Mail app on iOS and iPadOS.

iPhone and iPad →

Outlook app

Set up the Outlook app on iPhone or Android.

Outlook app →

Manage your mailbox

Email folders

How the Inbox, Sent, Drafts, Junk and Deleted Items folders work.

Managing folders →

Trusted senders

Keep mail from people and domains you trust out of the spam folder.

Trusted senders →

Apple Mail mailbox behaviors

Store drafts, sent and deleted mail on the server so every device stays in sync.

Mailbox behaviors →

Spotting phishing

How to recognize phishing and spear phishing emails before you click.

Phishing tips →

Still stuck?

We’re happy to help

Open a support ticket or call (831) 338-3333. Need new mailboxes or email for another domain? See email hosting plans.