Website maintenance

A web expert on call, without hiring one

Keep your website updated, secure and in great shape. Pay as you go or choose a monthly plan, and most requests are done within 24 to 48 hours.

Why use a maintenance service?

Your website supports your marketing, sales and customer relationships, so it needs regular updates. You don’t need a full-time webmaster or to train your staff: we’ve built a simple process with quick turnaround and professional service.

An expert when you need one

A web professional at your fingertips, whenever something needs doing.

Cost-effective

No full-time hire and no training your staff on technical work.

Quick turnaround

Most requests are completed within 24 to 48 hours.

Detail-oriented

We take care of the technical work, and back up anything we change.

What’s included

Some of the most commonly requested updates:

  • WordPress core and plugin updates
  • Magento core updates
  • Product changes and new product pages
  • News and upcoming events
  • Photos and graphics
  • Content rewrites and improvements
  • Calendar updates
  • Formatting new content for the web
  • Style (CSS) tweaks
  • Backups of every page or content we change

Maintenance plans

Choose a monthly plan, or pay as you go at $100 per hour (30-minute minimum).

Basic

For sites that need the occasional update.

$85/month

  • 1 hour of maintenance per month
  • Updates, content and style changes
  • Backups of changed content

Pro

Ongoing work for busy sites and stores.

$600/month

  • 8 hours of maintenance per month
  • Updates, content and style changes
  • Backups of changed content

A minimum of 30 minutes applies to each maintenance request. Larger projects, such as installing a database application or redesigning a whole site, aren’t standard maintenance; contact us and we’ll quote them separately.

How it works

  1. Choose a planA one-time service, or a monthly plan for ongoing maintenance.
  2. Engage usWe discuss your site and the work you need.
  3. Send requestsTell us what to change, whenever you need it.
  4. We handle itMost requests are completed within 24 to 48 hours.

Questions

How fast are requests handled?

Most requests are completed within 24 to 48 hours. Timing can vary with when a request comes in and the work involved.

Can I pay as I go instead of a monthly plan?

Yes. A la carte maintenance is $100 per hour with a 30-minute minimum.

What doesn’t count as maintenance?

Bigger projects such as installing a database application or redesigning a complete website. We’re happy to quote those separately.