Backoffice by iHwy
The quiet back office your organization was already trying to build out of five tabs
One multi-tenant platform that replaces the QuickBooks + Wufoo + Mailchimp + Google Sheets + group-text tangle most small operations end up with. Your branding on every invoice, portal page and email. Every module optional: turn on only what your operation actually uses.
Instead of five tabs, one system
Instead of QuickBooks
Invoicing, recurring billing, payments, statements and financial reports.
Instead of Wufoo
Registration pages with custom fields, waivers and e-signatures.
Instead of Mailchimp
Mailing lists with one-click unsubscribe, plus branded bulk email.
Instead of Google Sheets
Rosters, projects and time tracking in one place.
Instead of group texts
Two-way SMS, threaded to the right contact or ticket.
Instead of inbox back-and-forth
A customer portal for invoices and payments, plus support tickets.
Built for
Consultants and freelancers
Quotes, time tracking, projects and invoices that get paid.
Service businesses
Recurring invoices, a customer portal and support tickets.
Sports leagues and clubs
Rosters, registrations, and email or SMS to players, coaches and volunteers.
Classes and programs
Course registration with waivers, e-signatures and early-bird pricing.
Included with every organization
Every organization gets the core set. Add-ons enable in seconds and are billed per module, so a solo consultant and a five-hundred-family sports league can each pay for a real fit.
Invoicing
Line items, tax rates, discounts and PDFs. Split invoices among multiple contacts automatically.
Recurring invoices
Monthly, quarterly, twice-yearly or yearly, generated automatically.
Payments
Multiple payment methods, partial payments, overpayments and balances at a glance.
Expenses
Categorize expenses with receipts; track by vendor, category or period.
Statements
Account statements for any date range, sent as branded PDF emails.
Financial reports
Profit and loss, income and expense reports; export to PDF or CSV.
Projects
Link time, expenses and invoices to projects to see profitability.
Branded emails
Invoices, statements and bulk email with your branding and wording.
Context-aware help
A help panel that shows guidance for the page your visitors are on.
Multi-organization
Isolated workspaces, each with its own branding, subdomain and features.
Add-on modules
Turn these on when you need them.
Quotes
Professional quotes and proposals that convert to invoices in one click.
Customer portal
Customers view invoices, download statements, pay and update their details.
Time tracking
Log billable hours against projects and clients, then invoice from them.
Courses and registration
Public registration pages, waivers, e-signatures, early-bird discounts and private class links.
Support tickets
Track requests from submission to resolution, with SMS threading.
SMS messaging
Two-way texting through your own Twilio account, auto-threaded to contacts and tickets.
Youth sports teams
Rosters of players, coaches and volunteers; bulk email or SMS without duplicates across households.
Mailing lists
Capture subscribers from your pages or forms, with an API for custom signup widgets.
Domain and DNS management
DNS records, SSL certificates and uptime monitors, with scheduled cutovers.
See the full feature list on backoffice.ihwy.com →
Your brand, everywhere
It looks like your organization, not ours
Each organization gets its own isolated workspace and subdomain, with your logo and colors on every public page, email, PDF and customer-facing document.
Questions
Do we have to use every module?
No. Every organization gets the core set, and add-ons are optional and billed per module, so you only pay for what your operation uses.
How is Backoffice priced?
A core set for every organization, plus per-module pricing for add-ons. Contact us and we’ll match the modules to what you need.
Is our data kept separate from other organizations?
Yes. Each organization has its own isolated workspace, with its own branding, subdomain and feature configuration.
Does it work with FreshBooks?
Yes. Backoffice integrates with the FreshBooks API.
How does SMS messaging work?
Through your own Twilio account, with a sender number for your organization. Two-way conversations are threaded to the right contact or ticket, and admins are alerted to new messages.